Returns & Exchanges
At TeakCo, we stand behind the quality of our craftsmanship and offer a 30-day return window for all items in their original condition. If you are not completely satisfied with your purchase, we are committed to making it right through a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5 to 7 business days.